:root{--bg-app-base: #0d1117;--bg-pane-surface: #161b22;--bg-card-surface: #21262d;--bg-card-hover: #30363d;--bg-header-glass: rgba(22, 27, 34, .88);--border-subtle: #30363d;--border-focus: #14b8a6;--border-active: #238636;--brand-teal: #14b8a6;--brand-teal-dark: #0d9488;--brand-teal-subtle: rgba(20, 184, 166, .12);--lead-amber: #d97706;--lead-amber-subtle: rgba(217, 119, 6, .15);--client-emerald: #059669;--client-emerald-subtle: rgba(5, 150, 105, .15);--contact-indigo: #6366f1;--contact-indigo-subtle: rgba(99, 102, 241, .15);--danger-rose: #e11d48;--text-primary: #f0f6fc;--text-secondary: #8b949e;--text-muted: #6e7681;--header-height: 64px;--nav-width: 64px;--tickets-width: 320px;--inspector-width: 350px}*{box-sizing:border-box;margin:0;padding:0;font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif}html,body,div,span,section,aside,nav,ul,li{scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.15) transparent}::-webkit-scrollbar{width:4px;height:4px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#ffffff26;border-radius:10px}::-webkit-scrollbar-thumb:hover{background:#ffffff4d}body.dark-theme{background-color:var(--bg-app-base);color:var(--text-primary);overflow:hidden;height:100vh;width:100vw}.app-container{display:flex;flex-direction:column;height:100vh;width:100vw}.top-header{height:var(--header-height);background:var(--bg-header-glass);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;justify-content:space-between;padding:0 20px;z-index:50}.brand-section{display:flex;align-items:center;gap:12px}.logo-badge{width:38px;height:38px;border-radius:10px;background:var(--brand-teal);display:flex;align-items:center;justify-content:center;font-size:20px;color:#fff}.brand-text h1{font-family:Outfit,sans-serif;font-size:1.1rem;font-weight:700;display:flex;align-items:center;gap:8px}.badge-ai{font-size:.7rem;font-weight:600;background:var(--brand-teal-subtle);color:var(--brand-teal);border:1px solid rgba(20,184,166,.3);padding:2px 8px;border-radius:20px;text-transform:uppercase}.brand-text .subtext{font-size:.72rem;color:var(--text-secondary)}.evolution-status-pill{display:flex;align-items:center;gap:10px;background:#14b8a60f;border:1px solid rgba(20,184,166,.2);padding:5px 14px;border-radius:30px}.status-dot{width:8px;height:8px;border-radius:50%;background-color:var(--brand-teal);box-shadow:0 0 8px var(--brand-teal)}.status-info{display:flex;flex-direction:column;font-size:.72rem}.status-info .ping{color:var(--brand-teal);font-size:.68rem}.selector-instancia{position:relative}.evolution-status-pill{transition:background .15s ease,border-color .15s ease}.evolution-status-pill:hover,.evolution-status-pill.abierto{background:#14b8a61f;border-color:#14b8a661}.evolution-status-pill .chevron{font-size:1rem;color:var(--brand-teal);transition:transform .18s ease}.evolution-status-pill .chevron.girado{transform:rotate(180deg)}.menu-instancias{position:absolute;top:calc(100% + 8px);left:0;z-index:300;min-width:290px;padding:6px;background:var(--bg-card-surface);border:1px solid rgba(20,184,166,.24);border-radius:14px;box-shadow:0 18px 44px #0000006b}.menu-instancias .menu-vacio{margin:0;padding:14px 10px;font-size:.78rem;color:var(--text-secondary);text-align:center}.fila-instancia{display:flex;align-items:center;gap:10px;width:100%;padding:9px 10px;border:0;border-radius:10px;background:transparent;color:inherit;cursor:pointer;text-align:left}.fila-instancia:hover{background:#14b8a617}.fila-instancia.activa{background:#14b8a624}.fila-instancia .status-dot{background-color:var(--text-secondary);box-shadow:none;flex:0 0 auto}.fila-instancia .status-dot.online{background-color:var(--brand-teal);box-shadow:0 0 8px var(--brand-teal)}.fila-datos{display:flex;flex-direction:column;flex:1;min-width:0}.fila-datos strong{font-size:.8rem;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.fila-datos small{font-size:.68rem;color:var(--text-secondary)}.fila-qr{flex:0 0 auto;display:grid;place-items:center;width:28px;height:28px;border-radius:8px;font-size:1rem;color:var(--brand-teal);background:#14b8a61a}.fila-qr:hover{background:#14b8a638}.menu-pie{display:flex;align-items:center;justify-content:center;gap:6px;margin-top:4px;padding:9px;border-top:1px solid var(--border-subtle);font-size:.76rem;font-weight:600;color:var(--brand-teal);text-decoration:none}.menu-pie:hover{background:#14b8a614;border-radius:0 0 10px 10px}.campana-envoltorio,.campana{position:relative}.badge-campana{position:absolute;top:-3px;right:-3px;min-width:16px;height:16px;padding:0 4px;display:grid;place-items:center;border-radius:8px;font-size:.6rem;font-weight:700;line-height:1;background:var(--danger, #f87171);color:#fff}.menu-avisos{position:absolute;top:calc(100% + 8px);right:0;z-index:300;width:330px;padding:6px;background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:14px;box-shadow:0 18px 44px #0000006b}.avisos-cabecera{display:flex;align-items:center;justify-content:space-between;padding:8px 10px 6px;font-size:.8rem}.marcar-todas{border:0;background:transparent;color:var(--brand-teal);font-size:.72rem;font-weight:600;cursor:pointer}.avisos-estado{display:flex;align-items:center;justify-content:center;gap:6px;margin:0;padding:20px 10px;font-size:.78rem;color:var(--text-secondary)}.avisos-lista{list-style:none;margin:0;padding:0;max-height:320px;overflow-y:auto}.aviso{display:flex;gap:9px;margin-bottom:.3rem;padding:9px 10px;border-radius:10px;cursor:pointer;background:var(--bg-card-hover)}.aviso:last-child{margin-bottom:0}.aviso:hover{background:var(--bg-card-surface)}.aviso.nuevo{background:#14b8a61f;box-shadow:inset 2px 0 0 var(--brand-teal)}.aviso.nuevo:hover{background:#14b8a62e}.aviso>i{font-size:1rem;color:var(--brand-teal);margin-top:1px}.aviso-texto{display:flex;flex-direction:column;min-width:0}.aviso-texto strong{font-size:.78rem;font-weight:600}.aviso-texto small{font-size:.7rem;color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.aviso-texto time{font-size:.65rem;color:var(--text-secondary);opacity:.75;margin-top:2px}.avisos-pie{display:flex;align-items:center;justify-content:center;gap:6px;margin-top:4px;padding:10px;border-top:1px solid var(--border-subtle);font-size:.76rem;font-weight:600;color:var(--brand-teal);text-decoration:none}.avisos-pie:hover{background:var(--bg-card-hover);border-radius:0 0 10px 10px}.header-actions{display:flex;align-items:center;gap:14px}.agent-profile-selector{display:flex;align-items:center;gap:8px;padding:6px 12px;background:transparent;border:1px solid transparent;border-radius:10px;cursor:pointer;transition:background .15s ease}.agent-profile-selector:hover{background:var(--bg-card-hover)}.avatar-sm{width:30px;height:30px;border-radius:50%;object-fit:cover}.avatar-default{display:grid;place-items:center;flex:none;color:#94a3b8;background:linear-gradient(145deg,#273244,#111827);border:1px solid rgba(255,255,255,.1);box-shadow:inset 0 1px 8px #ffffff0a}.avatar-md{width:40px;height:40px;border-radius:50%;object-fit:cover;flex-shrink:0}.agent-details{display:flex;flex-direction:column}.agent-name{color:#fff;font-size:.82rem;font-weight:600}.agent-role{font-size:.68rem;color:var(--text-secondary)}.divider-vertical{width:1px;height:24px;background:var(--border-subtle)}.ai-autopilot-toggle{display:flex;align-items:center;gap:8px;font-size:.8rem;font-weight:500;color:var(--brand-teal)}.switch{position:relative;display:inline-block;width:38px;height:20px}.switch input{opacity:0;width:0;height:0}.slider{position:absolute;cursor:pointer;top:0;left:0;right:0;bottom:0;background-color:var(--bg-card-hover);transition:.2s;border-radius:34px}.slider:before{position:absolute;content:"";height:14px;width:14px;left:3px;bottom:3px;background-color:#fff;transition:.2s;border-radius:50%}input:checked+.slider{background:var(--brand-teal)}input:checked+.slider:before{transform:translate(18px)}.btn-icon{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);width:36px;height:36px;border-radius:8px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s ease}.btn-icon:hover{background:var(--bg-card-hover);border-color:var(--border-focus)}.workspace-grid{display:grid;grid-template-columns:var(--nav-width) var(--tickets-width) 1fr var(--inspector-width);height:calc(100vh - var(--header-height));width:100vw;overflow:hidden}.workspace-grid.full-view{grid-template-columns:var(--nav-width) 1fr}.workspace-grid.full-view>*:last-child{min-width:0;min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain}.global-nav{background:#0d121f;border-right:1px solid rgba(255,255,255,.08);display:flex;flex-direction:column;align-items:center;justify-content:space-between;padding:20px 0;width:var(--nav-width);flex-shrink:0;height:100%;box-sizing:border-box}.nav-menu{display:flex;flex-direction:column;align-items:center;gap:14px;width:100%}.nav-footer{display:flex;flex-direction:column;align-items:center;width:100%;padding-top:14px;border-top:1px solid rgba(255,255,255,.06)}.nav-item{position:relative;width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;color:#9ca3af;font-size:1.3rem;text-decoration:none;transition:all .2s cubic-bezier(.16,1,.3,1)}.nav-item:hover{color:#fff;background:#ffffff14;transform:scale(1.05)}.nav-item.active{color:#fff;background:linear-gradient(135deg,#059669,#10b981);box-shadow:0 4px 14px #10b98166}.badge-sin-leer{position:absolute;top:2px;right:2px;min-width:18px;height:18px;padding:0 4px;border-radius:9px;background:var(--danger-rose, #e11d48);color:#fff;font-size:.65rem;font-weight:800;line-height:18px;text-align:center;box-shadow:0 0 0 2px #0b0f19;pointer-events:none}.nav-item.active:before{content:"";position:absolute;left:-10px;top:10px;bottom:10px;width:4px;border-radius:0 4px 4px 0;background:#10b981;box-shadow:0 0 10px #10b981}.nav-badge{position:absolute;top:-3px;right:-3px;background:#f43f5e;color:#fff;font-size:.65rem;font-weight:800;padding:2px 6px;border-radius:10px;box-shadow:0 2px 6px #f43f5e80;border:2px solid #0d121f}.tickets-pane{background:var(--bg-pane-surface);border-right:1px solid var(--border-subtle);display:flex;flex-direction:column;overflow:hidden;width:var(--tickets-width)}.tickets-header{padding:12px 14px;border-bottom:1px solid var(--border-subtle);display:flex;flex-direction:column;gap:10px}.tickets-title-row{display:flex;align-items:center;justify-content:space-between}.tickets-title-row h2{font-family:Outfit,sans-serif;font-size:1rem;font-weight:600}.tickets-count{font-size:.72rem;background:var(--bg-card-surface);padding:2px 8px;border-radius:10px;color:var(--text-secondary)}.search-box{position:relative;width:100%}.search-box i{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text-secondary);font-size:.95rem}.search-box input{width:100%;background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:7px 10px 7px 32px;color:var(--text-primary);font-size:.8rem;outline:none}.ticket-status-tabs{display:flex;gap:6px}.status-tab-btn{flex:1;background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);padding:5px;border-radius:6px;font-size:.72rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:4px}.status-tab-btn.active{background:var(--brand-teal);color:#fff;border-color:var(--brand-teal)}.contact-type-selector-bar{display:flex;gap:5px;overflow-x:auto;padding-bottom:4px;scroll-behavior:smooth}.type-pill{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);padding:5px 12px;border-radius:16px;font-size:.73rem;white-space:nowrap;cursor:pointer;flex-shrink:0;display:flex;align-items:center;gap:4px}.type-pill.active{background:var(--brand-teal);color:#fff;border-color:var(--brand-teal);font-weight:600}.type-pill.pill-lead.active{background:var(--lead-amber);border-color:var(--lead-amber)}.type-pill.pill-client.active{background:var(--client-emerald);border-color:var(--client-emerald)}.type-pill.pill-contact.active{background:var(--contact-indigo);border-color:var(--contact-indigo)}.batch-lead-bar{background:#14b8a61a;border:1px solid rgba(20,184,166,.3);border-radius:8px;padding:6px 10px;display:flex;align-items:center;justify-content:space-between}.batch-lead-bar.hidden{display:none}.batch-info{display:flex;align-items:center;gap:6px;font-size:.75rem;font-weight:600;color:var(--brand-teal)}.custom-checkbox{width:15px;height:15px;accent-color:var(--brand-teal);cursor:pointer}.batch-buttons{display:flex;gap:4px}.btn-batch{border:none;padding:4px 8px;border-radius:5px;font-size:.68rem;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:3px}.btn-primary-sm{background:var(--lead-amber);color:#fff}.btn-success-sm{background:var(--client-emerald);color:#fff}.tickets-list{flex:1;overflow-y:auto;padding:10px;display:flex;flex-direction:column;gap:8px}.ticket-card{position:relative;background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:10px;padding:10px;cursor:pointer;transition:all .2s ease;display:flex;gap:8px;overflow:hidden;flex-shrink:0}.ticket-card:hover{background:var(--bg-card-hover);border-color:var(--border-focus)}.ticket-card.active{background:#14b8a614;border-color:var(--brand-teal)}.ticket-checkbox-wrapper{display:flex;align-items:center}.ticket-card-content{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}.ticket-card-top{display:flex;align-items:center;justify-content:space-between}.client-name{font-size:.84rem;font-weight:600;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:170px}.ticket-time{font-size:.68rem;color:var(--text-secondary)}.ticket-card-mid{font-size:.75rem;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-card-tags{display:flex;align-items:center;justify-content:space-between;margin-top:2px}.badge-tag{font-size:.65rem;font-weight:600;padding:2px 7px;border-radius:4px;display:inline-flex;align-items:center;gap:4px}.tag-vip{background:var(--lead-amber-subtle);color:var(--lead-amber);border:1px solid rgba(217,119,6,.3)}.tag-cita{background:var(--client-emerald-subtle);color:var(--client-emerald);border:1px solid rgba(5,150,105,.3)}.tag-ai{background:var(--brand-teal-subtle);color:var(--brand-teal);border:1px solid rgba(20,184,166,.3)}.unread-badge{background:var(--brand-teal);color:#fff;font-size:.65rem;font-weight:700;width:16px;height:16px;border-radius:50%;display:flex;align-items:center;justify-content:center}.chat-pane{display:flex;flex-direction:column;background:var(--bg-app-base);overflow:hidden}.chat-header{height:var(--header-height);background:var(--bg-header-glass);border-bottom:1px solid var(--border-subtle);padding:0 20px;display:flex;align-items:center;justify-content:space-between}.active-contact-info{display:flex;align-items:center;gap:12px;min-width:0}.contact-details h3{font-family:Outfit,sans-serif;font-size:1.05rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.badge-ticket-status{font-size:.65rem;font-weight:700;padding:2px 6px;border-radius:4px;display:inline-flex;align-items:center;gap:3px}.badge-ticket-status.pendiente{background:#f59e0b26;color:var(--warning-amber, #f59e0b);border:1px solid rgba(245,158,11,.3)}.badge-ticket-status.atendido{background:#14b8a626;color:var(--brand-teal);border:1px solid rgba(20,184,166,.3)}.badge-ticket-status.cerrado{background:#e11d4826;color:var(--danger-rose);border:1px solid rgba(225,29,72,.3)}.meta-row{font-size:.76rem;color:var(--text-secondary);display:flex;align-items:center;gap:10px;margin-top:3px;flex-wrap:wrap}.meta-item{display:inline-flex;align-items:center;gap:4px;font-weight:500}.meta-divider{color:var(--border-subtle);opacity:.6}.sla-timer.warning{color:var(--lead-amber);font-weight:600}.chat-header-actions{display:flex;align-items:center;gap:8px}.btn-action-header{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);padding:6px 12px;border-radius:8px;font-size:.78rem;font-weight:600;display:flex;align-items:center;justify-content:center;gap:5px;cursor:pointer;white-space:nowrap;transition:all .2s ease}.btn-action-header:hover{background:var(--bg-card-hover);border-color:var(--border-focus)}.btn-action-header.btn-outline-warning{border-color:#d9770666;color:var(--lead-amber)}.btn-action-header.btn-outline-success{border-color:#14b8a666;color:var(--brand-teal)}.btn-action-header.btn-outline-brand{border-color:#6366f173;color:var(--contact-indigo)}.btn-action-header:disabled{opacity:.55;cursor:progress}.btn-action-header.btn-atendida-por-otro{cursor:default;color:var(--text-secondary);background:transparent}.btn-action-header.btn-atendida-por-otro:hover{background:transparent;border-color:var(--border-subtle)}.ai-copilot-banner{background:#14b8a614;border-bottom:1px solid rgba(20,184,166,.2);padding:8px 16px;display:flex;align-items:center;justify-content:space-between}.copilot-info{display:flex;align-items:center;gap:8px;font-size:.78rem;color:var(--text-primary)}.ai-sparkle-icon{color:var(--brand-teal);font-size:1.1rem}.copilot-actions{display:flex;align-items:center;gap:8px}.btn-copilot-suggest{background:var(--brand-teal);color:#fff;border:none;padding:6px 14px;border-radius:8px;font-size:.74rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px;white-space:nowrap;box-shadow:0 2px 8px #14b8a640}.btn-copilot-suggest.btn-outline{background:transparent;border:1px solid var(--brand-teal);color:var(--brand-teal);box-shadow:none}.chat-messages-container{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}.msg-row{display:flex;flex-direction:column;max-width:65%}.msg-row.received{align-self:flex-start}.msg-row.sent{align-self:flex-end}.msg-bubble{padding:10px 14px;border-radius:12px;font-size:.86rem;line-height:1.4}.msg-row.received .msg-bubble{background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-top-left-radius:3px;color:var(--text-primary)}.msg-row.sent .msg-bubble{background:var(--brand-teal-dark);border-top-right-radius:3px;color:#fff}.msg-time{font-size:.65rem;color:#fff9;float:right;margin-left:10px;margin-top:2px}.card-in-chat{background:#0003;border:1px solid rgba(255,255,255,.15);border-radius:8px;padding:8px;margin-top:6px}.chat-card-title{font-weight:700;font-size:.82rem;margin-bottom:4px;display:flex;align-items:center;gap:4px}.chat-card-details{font-size:.76rem;color:var(--text-secondary);line-height:1.4}.card-message{display:flex;align-items:center;gap:11px;width:min(300px,62vw);max-width:100%;overflow:hidden}.card-thumb{width:76px;height:76px;flex:0 0 76px;overflow:hidden;border-radius:10px;background:#0003;border:1px solid rgba(255,255,255,.13)}.card-thumb img{display:block;width:100%;height:100%;object-fit:cover}.card-info{min-width:0;display:flex;flex:1;flex-direction:column;gap:4px}.card-code{color:#ffffffa8;font-size:.65rem;font-weight:750;letter-spacing:.06em;text-transform:uppercase}.card-title{margin:0;overflow-wrap:anywhere;color:inherit;font-size:.86rem;line-height:1.3}.card-price{color:#99f6e4;font-size:.82rem;font-weight:800}.card-detail{display:inline-flex;align-items:center;gap:5px;color:#ffffffc7;font-size:.73rem}.media-card-msg{display:flex;flex-direction:column;gap:8px;max-width:320px}.chat-media-img{width:100%;max-height:240px;object-fit:cover;border-radius:10px;border:1px solid rgba(255,255,255,.1)}.chat-media-video{width:100%;max-height:240px;border-radius:10px}.audio-card-msg{background:#0003;padding:8px 12px;border-radius:10px;border:1px solid rgba(255,255,255,.1);width:280px}.audio-header{font-size:.75rem;font-weight:600;display:flex;align-items:center;gap:6px;color:var(--brand-teal);margin-bottom:4px}.chat-audio-player{width:100%;height:36px;outline:none;border-radius:8px}.doc-card-msg{display:flex;align-items:center;gap:10px;background:#0003;padding:10px 12px;border-radius:10px;border:1px solid rgba(255,255,255,.1)}.doc-icon{font-size:1.8rem;color:var(--lead-amber)}.doc-details{display:flex;flex-direction:column;gap:4px}.doc-name{font-size:.82rem;font-weight:600}.doc-download-btn{font-size:.72rem;color:var(--brand-teal);text-decoration:none;display:inline-flex;align-items:center;gap:4px;font-weight:600}.doc-download-btn:hover{text-decoration:underline}.chat-input-area{background:var(--bg-header-glass);border-top:1px solid var(--border-subtle);padding:12px 18px;display:flex;flex-direction:column;gap:8px}.quick-commands-bar{display:flex;align-items:center;gap:6px;overflow-x:auto}.cmd-pill{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);padding:4px 10px;border-radius:12px;font-size:.72rem;cursor:pointer;display:flex;align-items:center;gap:4px;white-space:nowrap;transition:all .15s ease}.cmd-pill:hover{color:var(--brand-teal);border-color:var(--brand-teal)}.cmd-tip{font-size:.68rem;color:var(--text-muted);margin-left:auto}.input-row{display:flex;align-items:center;gap:10px;width:100%}.input-actions-left{display:flex;align-items:center;gap:4px}.btn-input-action{background:transparent;border:none;color:var(--text-secondary);font-size:1.25rem;width:36px;height:36px;border-radius:8px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .15s ease}.btn-input-action:hover{color:var(--brand-teal);background:var(--bg-card-surface)}.message-input-wrapper{flex:1;background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:12px;padding:8px 14px;display:flex;align-items:center;transition:border-color .2s ease}.message-input-wrapper:focus-within{border-color:var(--brand-teal)}.chat-textarea{width:100%;background:transparent;border:none;color:var(--text-primary);font-size:.88rem;outline:none;resize:none;max-height:80px;font-family:inherit}.btn-send-whatsapp{background:var(--brand-teal);color:#fff;border:none;width:42px;height:42px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.2rem;cursor:pointer;box-shadow:0 4px 12px #14b8a64d;transition:transform .15s ease,background-color .2s ease;flex-shrink:0}.btn-send-whatsapp:hover{transform:scale(1.05);background:var(--brand-teal-dark)}.crm-inspector-pane{background:var(--bg-pane-surface);border-left:1px solid var(--border-subtle);display:flex;flex-direction:column;overflow:hidden;width:var(--inspector-width)}.inspector-tabs{display:flex;border-bottom:1px solid var(--border-subtle);background:var(--bg-app-base)}.inspector-tab{flex:1;padding:12px 4px;background:transparent;border:none;border-bottom:2px solid transparent;color:var(--text-secondary);font-size:.76rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:4px;white-space:nowrap}.inspector-tab.active{color:var(--brand-teal);border-bottom-color:var(--brand-teal);font-weight:700;background:#14b8a60d}.tab-content{display:none;padding:14px;flex:1;overflow-y:auto;flex-direction:column;gap:12px}.tab-content.active{display:flex}.crm-card{background:var(--bg-card-surface);border:1px solid var(--border-subtle);border-radius:10px;padding:12px;display:flex;flex-direction:column;gap:8px}.card-header-sm{display:flex;align-items:center;justify-content:space-between}.card-header-sm h4{font-family:Outfit,sans-serif;font-size:.84rem;font-weight:600;display:flex;align-items:center;gap:5px}.quick-lateral-actions-card{background:#14b8a60d;border:1px solid rgba(20,184,166,.2)}.lateral-actions-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:4px}.btn-lateral-action{background:var(--bg-card-surface);border:1px solid var(--border-subtle);color:var(--text-primary);padding:8px 6px;border-radius:8px;font-size:.75rem;font-weight:600;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;cursor:pointer;transition:all .2s ease}.btn-lateral-action i{font-size:1.1rem}.btn-lateral-action:hover{background:var(--bg-card-hover);border-color:var(--brand-teal);transform:translateY(-1px)}.type-badge-lg{font-size:.68rem;font-weight:700;padding:3px 8px;border-radius:6px;display:inline-flex;align-items:center;gap:4px}.badge-type-lead{background:var(--lead-amber-subtle);color:var(--lead-amber);border:1px solid rgba(217,119,6,.3)}.badge-type-client{background:var(--client-emerald-subtle);color:var(--client-emerald);border:1px solid rgba(5,150,105,.3)}.badge-type-contact{background:var(--contact-indigo-subtle);color:var(--contact-indigo);border:1px solid rgba(99,102,241,.3)}.conversion-actions-row{display:flex;gap:6px;margin-top:4px}.btn-convert-option{flex:1;background:var(--bg-pane-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);padding:6px 4px;border-radius:6px;font-size:.72rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:3px}.btn-convert-option.active{background:var(--brand-teal);color:#fff;border-color:var(--brand-teal)}.pipeline-stage-badge{font-size:.72rem;font-weight:600;color:var(--brand-teal)}.pipeline-progress-bar{display:flex;gap:4px;margin-top:4px}.pipeline-progress-bar .step{flex:1;height:6px;border-radius:3px;background:var(--border-subtle)}.pipeline-progress-bar .step.completed{background:var(--brand-teal)}.pipeline-progress-bar .step.active{background:var(--lead-amber)}.step-labels{display:flex;justify-content:space-between;font-size:.68rem;color:var(--text-secondary);margin-top:2px}.data-grid{display:flex;flex-direction:column;gap:6px;font-size:.78rem}.data-item{display:flex;justify-content:space-between}.data-item .label{color:var(--text-secondary)}.data-item .value-highlight{color:var(--brand-teal);font-weight:600}.ai-notes-list{list-style:none;display:flex;flex-direction:column;gap:6px;font-size:.76rem;color:var(--text-secondary)}.ai-notes-list li{display:flex;align-items:center;gap:6px}.mini-calendar-widget{background:var(--bg-pane-surface);border:1px solid var(--border-subtle);border-radius:10px;padding:10px;display:flex;flex-direction:column;gap:8px}.cal-header{display:flex;align-items:center;justify-content:space-between;font-size:.8rem;font-weight:600}.cal-nav-btn{background:transparent;border:none;color:var(--text-secondary);cursor:pointer;font-size:.9rem}.cal-days-header{display:grid;grid-template-columns:repeat(7,1fr);text-align:center;font-size:.68rem;color:var(--text-muted);font-weight:600}.cal-days-grid{display:grid;grid-template-columns:repeat(7,1fr);text-align:center;gap:4px}.cal-days-grid .day{font-size:.75rem;padding:6px 0;border-radius:6px;cursor:pointer;color:var(--text-primary)}.cal-days-grid .day.muted{color:var(--text-muted)}.cal-days-grid .day.active-day{background:var(--brand-teal);color:#fff;font-weight:700}.product-item-card{display:flex;align-items:center;gap:10px;background:var(--bg-pane-surface);border:1px solid var(--border-subtle);border-radius:10px;padding:8px;margin-bottom:8px}.prod-card-thumb{width:44px;height:44px;border-radius:8px;object-fit:cover;flex-shrink:0;border:1px solid var(--border-subtle)}.prod-info{flex:1;display:flex;flex-direction:column;gap:2px}.prod-title{font-size:.78rem;font-weight:600;color:var(--text-primary)}.prod-price{font-size:.72rem;color:var(--brand-teal);font-weight:700}.btn-send-prod{background:var(--brand-teal);color:#fff;border:none;padding:6px 10px;border-radius:6px;font-size:.7rem;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:4px;white-space:nowrap}.modal-overlay{position:fixed;top:0;left:0;width:100vw;height:100vh;background:#000000bf;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);display:flex;align-items:center;justify-content:center;z-index:200}.modal-overlay.hidden{display:none}.modal-content{background:var(--bg-pane-surface);border:1px solid var(--border-subtle);border-radius:14px;width:420px;padding:20px;display:flex;flex-direction:column;gap:14px;box-shadow:0 10px 30px #00000080}.modal-header{display:flex;align-items:center;justify-content:space-between}.btn-close-modal{background:transparent;border:none;color:var(--text-secondary);font-size:1.2rem;cursor:pointer}.form-group{display:flex;flex-direction:column;gap:4px}.form-group label{font-size:.75rem;color:var(--text-secondary);font-weight:500}.form-control{background:var(--bg-app-base);border:1px solid var(--border-subtle);color:var(--text-primary);padding:8px 12px;border-radius:8px;font-size:.82rem;outline:none}.btn-primary-block{width:100%;background:var(--brand-teal);color:#fff;border:none;padding:10px;border-radius:8px;font-size:.84rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px}.toast-notification{position:fixed;bottom:20px;right:20px;background:var(--brand-teal);color:#fff;padding:10px 16px;border-radius:10px;box-shadow:0 6px 20px #0006;display:flex;align-items:center;gap:6px;font-size:.82rem;font-weight:500;z-index:300}.toast-notification.hidden{display:none}.text-brand{color:var(--brand-teal)}.modal-confirm-overlay{z-index:250}.modal-body-text{font-size:.84rem;color:var(--text-secondary);line-height:1.5}.modal-actions-row{display:flex;justify-content:flex-end;gap:10px;margin-top:6px}.btn-secondary{background:var(--bg-card-hover);color:var(--text-primary);border:1px solid var(--border-subtle);padding:8px 16px;border-radius:8px;font-size:.8rem;font-weight:600;cursor:pointer}.btn-secondary:hover{background:var(--bg-card-surface)}.btn-danger{background:var(--danger-rose);color:#fff;border:none;padding:8px 16px;border-radius:8px;font-size:.8rem;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:6px}.btn-danger:hover{filter:brightness(1.1)}